Terms of Service

Terms and conditions for using KCloudAI services

Last updated: January 2025

1. Acceptance of Terms

By accessing and using KCloudAI's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

KCloudAI provides cloud consulting, AI and machine learning solutions, data engineering and analytics, cloud transformation, application innovation, automation and RPA services. Our services are designed to help businesses leverage cloud technologies and artificial intelligence.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when using our services
  • Maintain the security of your account credentials
  • Use our services in compliance with applicable laws and regulations
  • Not use our services for any unlawful or prohibited activities
  • Respect intellectual property rights

4. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or modifications that may temporarily affect service availability.

5. Data and Privacy

Your data privacy and security are important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data. You retain ownership of your data, and we implement industry-standard security measures.

6. Payment Terms

Payment terms will be specified in individual service agreements. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with appropriate notice.

7. Intellectual Property

All content, features, and functionality of our services are owned by KCloudAI and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

KCloudAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service.

9. Termination

Either party may terminate the service agreement with appropriate notice as specified in individual contracts. Upon termination, your access to services will cease, and data retention will follow our standard policies.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of Texas, United States, without regard to conflict of law principles.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@kcloudai.com
Address: 2763 Woodland Park Blvd Ste 100, Arlington, Texas, USA
Phone: +92-42-35441830